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Apprenticeship Standard 104 - Level 5 Operations or Departmental Manager (CMI)

Course Name 
Apprenticeship Standard 104 - Level 5 Operations or Departmental Manager (CMI)Available for applications
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Course Details
Location Wakefield City Campus
Level Level 5
Start Date Regular starting points throughout the year.
Duration Typically 2 years
Mode of Study Apprenticeship
Offering Code ASL5MAN1S000
Programme Design and Overview This qualification is for professionals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. This apprenticeship will provide you with the management and leadership knowledge and skills to progress further in your career.
What you will Study

The CMI Level 5 Diploma in Management and Leadership encompasses these modules:

• Managing Stakeholder Relationships
• Using Reflective Practice to Inform Personal and Professional Development
• Managing Change
• Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
• Managing Finance
• Managing Projects to Achieve Results
• Creating and Delivering Operational Plans
• Principles of Management and Leadership in an Organisational Context

How you will Learn You will work with an assessor who will guide you through your programme of learning to produce a portfolio of evidence using e-portfolio, within your workplace. You will also be required to attend sessions to learn theoretical concepts relating to leadership and management.
Nature of Assessments on the Programme Completion and achievement of the CMI Level 5 Diploma in Leadership & Management will cover the knowledge elements of the modules. You will build a portfolio of practical evidence, maintain a CPD log and have observations and professional discussions with your assessor in the workplace. Prior to your apprenticeship commencing you will complete an induction, which includes an assessment of your Maths and English skills to determine your current abilities, and an introduction to your e-portfolio. Once the qualification and functional skills are complete, this will lead to End Point Assessment. This consists of a professional discussion on the portfolio, and a project presentation with questioning. This will be conducted by an Independent End Point Assessor from an approved End Point Assessment Organisation (CMI).
Entry Requirements

Certificate evidence of English and maths at level 2 or GCSE grade A*-C (or new grade 9-4). If you do not have these, we can support the development of your English and maths skills through completion of Functional Skills in the relevant subject and one-to-one support.

You should also be working in a role that meets the requirements of the apprenticeship.

Attendance Expectations

You will be required to attend for taught sessions of the CMI Level 5 Diploma – Wednesday mornings.

If you are undertaking Functional Skills as part of your apprenticeship, you will be required to attend Castleford Campus for a week block of teaching, per Functional Skill subject. This will be discussed at your enrolment and induction.

Throughout your apprenticeship, you will be required to record the number of hours you spend learning and training. This will be equivalent to 20% of your working hours for the whole duration of the apprenticeship.

This can be achieved through a range of methods, such as work-related training, or self-study within your usual working week.

This will be agreed with your employer at the start of your apprenticeship.

Fee Information Please contact Apprenticeship Recruitment on 01924 789469 or email
How to Apply

Please complete an apprenticeship application form.

If you require an application form please contact Course Information on 01924 789111 or The Apprenticeship Team on 01924 789469.

For Further Details

Please contact Apprenticeship Recruitment on 01924 789469 or email

Virtual Open Event
• Saturday 20th June 2020

Pre-register your interest at

Course Groups (W) Apprenticeship
Subject Area (W) Business & Management
Client Group (W) Apprenticeships
Client Group (W) 19+
Search Ref (W) 59301
Website Ref (W) ZQKZ2B344R
Website Ref (W) LM98CF54UH
Information last amended: 15 June 2022 15:34

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