In your first year you will develop your understanding of the digital
industry as a whole, providing you with the core knowledge to support in working
towards your future career.
This core knowledge includes:
•Understanding the business environment, including customer service, the
value of digital in business, and how IT helps organisations respond to
•Ethical and moral issues raised by our interactions with technology,
and the cultural impact technology has on businesses and society.
range of concepts around the Digital Support Services roles including data and
digital analysis, digital environments, legislation, project planning, security,
testing and digital tools.
Your second year of study will focus on your chosen specialism within digital
support. This will include exploring roles and responsibilities within the
digital support services sector and developing the skills that employers are
looking for. These skills include fault analysis, problem solving and
communicating with clients.
During your placement you will gain experience of working for an established
and successful IT company, working with the latest tools and software used in
the digital industry. You will work with a supportive, motivated and focused
team, gaining real experience of working on client projects. You will put your
classroom learning into practice, developing the technical skills that will help
you become more employable.