Time of Day
Mode of Study
City and Guilds
This course is ideal for those who are working in an office environment or already working in the sector. This qualification can equip candidates with the skills to enable them to further their career in the roles of team leader, assistant office manager or supervisory role in the business and administration sector. The programme will be tailored to suit your job role and working methods and will highlight areas for development.
What you will Study
To achieve the transferable knowledge, skills and behaviours required for a
business administrator, you will work towards completion of the City &
Guilds Level 3 Diploma for the Business Administrator qualification. The
qualification covers a range of topics through 7 mandatory units and 1 optional
• Principles of business administration*
and professional development
• Managing performance
• Communication in a business environment
• ICT for business
• Providing services in an administrative
• Legal administration
• Medical administration
media for business
• Marketing and sales
• Human resources
• Providing administration in the educational environment
*These units are achieved through completion of online multiple-choice tests
under exam conditions.
How you will Learn
You will work with an assessor who will guide you through your programme of learning to produce a portfolio of evidence using e-portfolio, within your workplace.
How you will be Assessed
Assessments will take place both in the workplace and at College, using an online e-portfolio. You will complete assignments, gather product evidence for your portfolio, be observed by your assessor in the workplace, and complete online multiple choice tests under exam conditions. You will also manage an improvement project relevant to your role.
Workplace delivery. You must be employed in an administration role to be able to demonstrate the required standard of competence.
To achieve the specified number of guided learning hours, your employer would need to offer support to allow for study. You will also need to attend scheduled meetings with your assessor to maintain progress.
These fees relate to 2022/2023
TBC for 18 months. Additional costs will be incurred where students
exceed the 18 months duration.
If you have not already achieved a full level 3 (or above) qualification,
there may be funding available to cover the cost of your training.
Funding may also be available to employers wishing to upskill their workforce
through this qualification. Contact Business Development for more information on
or 01924 789761.
If you are aged over 19 and have achieved a full level 3 qualification, or
are aged over 24 you may be eligible for an Advanced Learner Loan from the
government to cover your tuition fees.
For more detailed information on individual financial support please contact
the Financial Support Team on 01924 789283.
Completion of this diploma may allow students to progress to a related Business Administration/Management programme at level 4, including Foundation Degrees.
This programme will support career progression in a wide range of business and administration roles.
How to Apply
If you require an application form please contact Course Information on 01924 789111.
Course Groups (W)
Subject Area (W)
Business & Management
Client Group (W)
Search Ref (W)
Website Ref (W)
Website Ref (W)
Website Ref (W)