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Apprenticeship Standard 191 - Level 3 Human Resource Support

Course Name 
Apprenticeship Standard 191 Human Resource Support L3Available for Enquiries
Course Details
Location Wakefield College
Level Level 3
Start Date Various
Duration 18 months
Time of Day Afternoon
Mode of Study Apprenticeship
Awarding Body CIPD
Offering Code CTL3HRP1S000
Course Overview

This apprenticeship qualification is aimed at HR professionals who are responsible for delivering front line HR support to managers and employees. Their work is likely to include handling day-to-day queries and providing HR advice; working on a range of HR processes; from recruitment through to retirement; using HR systems to maintain employee records; providing relevant HR information to the business to support the business with HR projects/changes.

The apprenticeship will provide successful learners with a firm foundation in all aspects of Human Resource Practice, developing your knowledge and understanding of the management of Human Resources, and the skills required to carry out this role confidently and effectively.

What you will Study

At least 20% of your working week for the duration of the apprenticeship must be spent carrying out new learning relating to the apprenticeship standards. To support you in achieving this, you will study the CIPD Level 3 Foundation Certificate in People Practice, covering the following topics:

• Business, culture and change in context
• Principles of analytics
• Core behaviours for people professionals
• Essentials of people practice

You will also be required to develop an extensive knowledge of your organisations HR policies and procedures, including employment legislation surrounding these.

How you will Learn The knowledge element of the apprenticeship learning will be done through a series of development modules delivered online and through self-study. Whilst work based activities will assist in developing your skills and behaviours relating to the apprenticeship standards. All learning must be recorded to demonstrate you are achieving at least 20% of your working week to off the job learning, a requirement of the apprenticeship. This will be discussed and agreed with you and your employer at the start of the apprenticeship.
How you will be Assessed

The knowledge element of the apprenticeship is continuously assessed with no end examination. Successful completion of all assignments and class-based work will result in the award of the CIPD Level 3 Foundation Certificate in People Practice.

In addition to this, your apprenticeship assessor will also carry out regular 1-2-1 assessments such as observations, Q&A’s and professional discussions either remotely or in your workplace at mutually convenient times. These assessments will provide evidence of you demonstrating the knowledge, skills and behaviours using practical working examples required to meet the Level 3 HR Support apprenticeship standards.

To achieve the apprenticeship in full, your End Point Assessment is made up of two components; a 3,000-word consultative project and a professional discussion, both of which demonstrate you meeting the apprenticeship standards within your role. Your End Point Assessment is assessed by the CIPD.

Entry Requirements

It is expected that level 3 apprentices will have experience of working within a current HR role, to ensure they have the suitable foundations on which to further build their knowledge and skills.

Certificate evidence of English and maths at level 2 or GCSE grade A*-C (or new grade 9-4). If you do not have these, we can support the development of your English and maths skills through completion of Functional Skills in the relevant subject and one-to-one support. Most employers look for ability in these areas and the majority of university courses require you to have Maths and English GCSEs at A*-C (or new grade 9-4). This is why the development of Maths and English is so important, whatever your field of study.

Attendance Expectations

When you enrol onto this apprenticeship, you will be required to attend remotely taught sessions for the CIPD Level 3 Foundation Certificate in People Practice.

You are also required to meet regularly with your apprenticeship assessor (either remotely or in your place of work) for reviews on progress and workplace assessments to take place.

If you are undertaking Functional Skills as part of your apprenticeship, you will be required to attend Castleford Campus for a week block of teaching, per Functional Skill subject. This will be discussed at your enrolment and induction.

Fee Information

Please contact the Apprenticeship Recruitment Team on 01924 789469 or email

In addition to the apprenticeship fees, each apprentice will need to be registered and have paid for student membership at the start of the course. This is payable directly to the CIPD and cannot be funded through apprenticeship levy/funds. It is the responsibility of the employer and/or apprentice to pay this separately upon starting the apprenticeship. Membership fees are available on the CIPD website (

Further Study Successful learners may benefit from career enhancement or progress further to higher level apprenticeships such as; Level 5 HR Consultant/Partner.
Career Opportunities This qualification can open up opportunities to develop and enhance your career in Human Resources within the private and public sector.
How to Apply

Please complete an apprenticeship application form or email your CV and Date of Birth to

If you require an application form, please contact Course Information on 01924 789111

For Further Details

Please contact the Apprenticeship Recruitment Team on 01924 789469 or email

Open Events
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Course Groups (W) Professional Course
Course Groups (W) Apprenticeship
Course Groups (W) Vocational Course
Subject Area (W) Business & Management
Client Group (W) 19+
Client Group (W) 16-18
Client Group (W) Apprenticeships
Search Ref (W) 59326
Website Ref (W) XE1RFBIFGS
Website Ref (W) EXNKBCE5NK
Information last amended: 02 March 2023 11:57

Forthcoming Open Events
Open Event

05.00pm, Wednesday, 22 February, 2023

Wakefield College & Castleford College

Open Event

10.00am, Saturday, 17 June, 2023

Wakefield College & Castleford College