Click4Assistance UK Live Chat Software Skip to main content
My Saved Courses: 0 items

Study With Us

We offer a huge range of courses to suit all ages, abilities and aspirations

T Level Digital (Digital Support Services)

Course Name 
T Level Digital (Digital Support Services)Available for applications
Course Details
Location Wakefield College
Level Level 3
Start Date September
Duration 2 years
Time of Day Day
Mode of Study Full time
Awarding Body NCFE
Offering Code TLL3DIG1F000
Progression within Wakefield College Yes
Residential No
Day Trips No
Opportunity for Placement Yes
Mandatory Placement Yes
Course Overview

This Digital T level study programme provides you with the practical and academic skills and knowledge to progress into a career in Digital Support Services.

This T level will combine classroom theory, practical learning and a minimum 315 hours of industry placement with an employer to make sure a real experience of the workplace is experienced. You’ll learn how the Digital sector works and also develop a knowledge of the running of an IT support business.

The T Level qualification, equivalent to 3 A Levels, has been developed by over 80 leading digital sector companies, employers, and expert practitioners to ensure it reflects professional industry practice. The purpose of the Level 3 Technical qualification is to ensure that students have the knowledge and skills to progress into skilled employment within the sector or to higher-level training.

The Digital T level encompasses:
• The Technical Knowledge and Practical skills required for professional and technical roles in the industry
• Maths, English and Digital skills required for the professional and technical roles
• An industry placement of at least 45 days

80% of your time will be spent in the classroom and 20% on a 45-day placement with an employer to give you the skills and knowledge companies look for.

What you will Study

In your first year you will develop your understanding of the digital industry as a whole, providing you with the core knowledge to support in working towards your future career.

This core knowledge includes:

•Understanding the business environment, including customer service, the value of digital in business, and how IT helps organisations respond to change.
•Ethical and moral issues raised by our interactions with technology, and the cultural impact technology has on businesses and society.
•A varied range of concepts around the Digital Support Services roles including data and digital analysis, digital environments, legislation, project planning, security, testing and digital tools.

Your second year of study will focus on your chosen specialism within digital support. This will include exploring roles and responsibilities within the digital support services sector and developing the skills that employers are looking for. These skills include fault analysis, problem solving and communicating with clients.

During your placement you will gain experience of working for an established and successful IT company, working with the latest tools and software used in the digital industry. You will work with a supportive, motivated and focused team, gaining real experience of working on client projects. You will put your classroom learning into practice, developing the technical skills that will help you become more employable.

How you will Learn You spend 80% of your time in the classroom and 20% on a 45-day placement with an employer to give you the skills and knowledge companies look for.
Course Structure Classroom based: 80%
Work placement: 20%
How you will be Assessed

You will be assessed via a variety of methods such as external exams, controlled assessments, an employer-led set project, and practical assignments.

This will generate an overall grade of pass, merit, distinction, or distinction *You will be awarded a nationally recognised certificate which will show a breakdown of what you have achieved.

Entry Requirements 5 GCSEs grade 9-5 including English and maths.
Fee Information

Tuition and certification are free if you are aged 16-18. Related additional costs may include materials, equipment, visits, and residentials, which are payable by all students.

Any student registered with an Awarding Body who has been given free entry and subsequently withdraws or is withdrawn by a tutor will incur the certification fee associated with the course. Any re-sit examination will incur a cost.

Different fees apply to international/overseas students and those studying this qualification as a standalone course.

For more detailed information on financial support please contact the Financial Support Team on 01924 789304.

Further Study You will gain a T Level in Digital Support Services and be able to progress straight into employment or continue to a higher level apprenticeship or degree.
Career Opportunities

Students can progress into employment and work in roles such as:

• Technical and helpdesk support
• Cloud & server technologies
• Data analysis
• Hardware and software support
• IT business analyst

How to Apply

Please complete a full-time application form or apply online at

If you require an application form or details on how to enrol, please contact Course Information on 01924 789111.

For Further Details For further details, please contact Paul Schofield on or 01924 789278.
Course Groups (W) T-Level
Subject Area (W) Computing & ICT
Client Group (W) 16-18
Search Ref (W) 59544
Website Ref (W) DS7FS927HT
Website Ref (W) AAJLG213Y4
Website Ref (W) GM0HD2D0FT
Information last amended: 30 September 2022 12:59

Forthcoming Open Events
Open Event

05.00pm, Wednesday, 22 February, 2023

Wakefield College & Castleford College

Open Event

10.00am, Saturday, 17 June, 2023

Wakefield College & Castleford College