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Diploma Business Administration

Course Name 
Fees Applied C&G 5528-02 Diploma Business Administration L2Available for Enquiries
Course Details
Location Workplace
Level Level 2
Start Date



12 months

Mode of Study Part-time
Awarding Body

City & Guilds

Course Overview

Do you work in an office environment or are you considering a career in the business world? This course will help you achieve a professional standard in your work and start you on a career in business administration.

You will work with an assessor who will guide you through your programme of learning to produce a portfolio of evidence using e-portfolio, within your workplace.

What You Will Study

You will work towards completion of the City & Guilds Level 2 Diploma in Business Administration qualification. The qualification covers a range of topics through six mandatory units and multiple optional units to a total of 46 credits.

Mandatory Units:

  • Communication in a Business Environment
  • Understand Employer Organisations
  • Principles of Providing Administrative Services
  • Principles of Business Document Production and Information 
  • Manage Personal Performance and Development
  • Develop Working Relationships with Colleagues

There are optional units to choose from that will assist in the development of a wide range of business skills. These will be selected to correspond with your working role.

How You Will Be Assessed

Assessments will take place in the workplace and will include varied methods for both theory and practical elements of the qualification. Evidence of assessments will be collated in a portfolio. An assessor will be allocated to you to support you through these and conduct assessments.

Entry Requirements

You must be employed in an administration role to be able to demonstrate the required standard of competence.

Attendance Expectations

You will need to attend scheduled meetings with your assessor to maintain progress.

Fee Information

These fees relate to 2024/25:


Further Study

Successful completion of this diploma will allow you to progress to Level 3 Business Administration, or other related occupational areas, such as Human Resources or Customer Service, to give some examples.

Further progression opportunities include Higher Education Business/Management studies at Level 4 and above, including Foundation Degrees.

Course Groups (W) Apprenticeship
Subject Area (W) Business & Management
Client Group (W) 16-18
Client Group (W) 19+
Search Ref (W) 59147
Website Ref (W) BR2FN9EF8O
Website Ref (W) ZQKZ2B344R
Website Ref (W) JG78VD2Y73
Information last amended: 18 July 2024 10:39

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