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On completion of this apprenticeship the individual will be a competent and job-ready Senior Healthcare Support Worker. The apprenticeship standard provides a high level description of the skills, knowledge, values and behaviours required of the Senior Healthcare Support Worker apprentice (Level 3) in the following areas:

1. Adult nursing support,
2. Maternity support,
3. Theatre support,
4. Mental health support,
5. Children and young people support in healthcare settings,
6. Allied health profession – therapy support

These optional units aim to assess and develop the knowledge and skills of people working within their chosen area.

The award is based on actual work-based performance. Your Assessor will work with you to plan and assess your practical work in the workplace. The bulk of your learning will therefore be in the workplace, but training and support will be provided to ensure that you are meeting the required standard. You will work on a one-to-one basis with your Assessor, whose visits will be flexible to meet your needs and the needs of your employer.

The apprentice must meet the 15 standards as set out in the Care Certificate.

To gain the Level 3 Diploma, you must achieve 83 credits.

43 credits from the following mandatory units: -

• Safeguarding and protection in care settings
• Cleaning, Decontamination and waste management
• Contribute to monitoring the health of individuals affected by health conditions
• Maintaining quality standards in health sector
• Study skills for senior healthcare support workers
• Promote personal development in care settings
• Promote health, safety and wellbeing
• Effective communication in care settings
• Promote effective handling of information in care settings
• Duty of care in care settings
• Promote equality and inclusion in care settings
• Person-centred practice, choice and independence
• Understand mental ill health
• Undertake physiological measurements
• Communicate with individuals about promoting their health and wellbeing
• Service improvement within the health sector
• Responsibilities of a senior healthcare support worker
• Provide support to manage pain and discomfort
• Maintain infection prevention and control in care settings

In addition, you will study units towards your chosen area of work to achieve a further 20 credits.

You must complete the approved qualification named in each option prior to taking the end-point assessment. Apprentices without level 2 English and Maths will need to achieve this level prior to taking an end-point assessment You will be allocated an Assessor who will visit you in your workplace and observe you carrying out your daily tasks and duties. You will be required to compile an electronic portfolio of evidence of your competence and knowledge, which your Assessor will help you to prepare. You will need to work towards an end point assessment, which includes the following components:

1. An observation of practice undertaken in the workplace
2. A learning journal completed by the apprentice with an interview

There are no formal entry requirements except a College interview, but you will need the appropriate maths, language and literacy skills to enable you to achieve the qualification (such as GCSE Grade 4 or equivalent in these subjects) if this is not held, you must hold, or be willing to work to achieve a Level 2 in Functional Skills. For the Level 3 Diploma, you will need to be working in a largely unsupervised role as a Healthcare Assistant and already have a good level of technical skills and knowledge.

Basic computer skills are essential.