A Heavy Vehicle (HV) technician services, inspects and repairs HVs,
categorised by the Department of Transport as category N2 or N3, and associated
trailers, with the associated ancillaries. They work in either a dealership that
focusses on a particular manufacturer, or for an independent garage, franchise
or large fleet operator that deals with many different makes of vehicles. They
work on all the systems found within the vehicle.
The nature of the work ranges from replacing simple parts through to solving
complex faults with the use of diagnostic methods and equipment. The day-to-day
tasks faced by the technician are constantly changing, driven by the
introduction of ever more complex technologies and diagnostic techniques.
The growing complexity of today’s vehicles and the pressure to deliver a
high-quality customer experience requires the retail automotive sector to
attract and train high calibre individuals and this is reflected in the elements
of the Standard described below.
An essential part of the course is the work placement since it is important
that the students are able to relate the knowledge gained in the classroom to
their own personal industrial experience.
